Returns are accepted within 30 calendar days from the delivery date.
To qualify for a return, the item must be unused and in the original packaging. If the item arrived damaged, defective, or not as described, contact us first so we can review the issue.
Return shipping is free. There is no restocking fee.
To start a return, follow these steps:
- Email info@lookopticdeal.my with your order number and the reason for the return.
- If the item has a quality issue, include photos so we can review it.
- We will send you the return instructions.
- Send the item to the return address below.
Return address:
lookopticdeal
3303 Gorton Rd
Shreveport, Louisiana 71119
United States
Once we receive your return, we inspect it and process the refund within 1–2 business days. The refund is sent to your original payment method. After we process the refund, please allow 7–10 business days for it to appear on your original payment method.
If you are not sure whether your item qualifies for a return, contact us at info@lookopticdeal.my before sending it back.